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Call Replay is a network based bulk voice-recording product that offers a complete integrated call recording solutions for all types of businesses and services across all industry sectors.

The Call Replay system automatically records the telephone conversation of two parties once the call is answered and stores it in the system for later retrieval.

Call Replay can be used to record both in-bound and outbound services. Recordings are initially stored within a network using RAID storage technology. After approximately a month these are then moved into the long-term achieve storage using DVD media.

Retrieval of recordings is performed using a simple web-based search engine. Once a file is located details of the selected recordings are then displayed (call duration, CLI, TLI etc) and can instantly be playback using a standard multi-media PC or you can download the audio file for later analysis.

Not only is the Call Replay system flexible but it's affordable too. All Maintenance and support costs are included free of charge for up to one month. Call Replay also allows for full archiving service that can be tailored to meet your individual requirements.

And, as your business expands, so can the level of recording- with no long lead times to order or install new equipment, and no worries about updated technology or the cost of upgrades.